The prison: "I strongly doubt that there exists a worse place for atonement in Norway, when it comes to an environmental perspective, than the basement of Ila and I feel that this is an additional punishment."

The cell: "The isolated cell I live in is, as mentioned, stripped of furniture and has white walls that I am not allowed to decorate. This worn cell from the 60/70's is placed in the infamous ward that is called by its nickname "the basement", where the only view one has is a prison wall that with its nine meters blocks all other things except for tree tops."

Mail correspondence: In the letter of grievances Breivik mentions that only letters from "New Testament Christians and other people who do not like me" have gotten through censorship since August 8. Shortly prior to that the Correctional Services central management distributed a circular to prevent Breivik from managing a network from his cell.

Lack of sufficient daylight: "The windows are as is known covered with dark foil, something that means that the natural sunlight gets reduced by approximately 60 percent. As a result I have to take vitamin supplements to prevent among other things vitamin D deficiency."

Not being able to control lights: "The fact that the light- and TV switch is outside the cell leads to me having to call the prison wards through the intercom for this. [...] On several occasions when I was going to bed I have had to wait for up to 40 minutes before they came to bring me the tooth brush and to turn off the switches."

Bad pen: Breivik mentions that the rubber pen he has at his disposal is not working well enough for him. With it he cannot write more than 10-15 words a minute. It is also ergonomically malformed, and causes hand pains after short-term usage. "Had it been theoretically possible to develop rheumatism, then I am certain that the rubber pen would have succeeded in causing this. It is a nightmarish tool and I get frustrated from using it."

The fact that Breivik intends to spend the next ten years as a writer means that the pen poses a big concern: "The fact that I am predicted a future with nothing but a dysfunctional rubber pen appears to me as an almost indescribable manifestation of sadism."

Lacking manners in neighboring prisoners and wardens: Breivik has filed complaints four times regarding another prisoner in the isolation ward at Ila having provoked him multiple times by increasing the volume on the music system he had access to. "At the same time another inmate and neighbor chose to cover his cell in feces, so that the air in the whole ward got polluted for several days and the poor wardens were forced to clean that up."

Breivik also reacts to bickering from wardens and yelling from fellow prisoners. "It is energy-draining to always have to fend off indirect and direct insults by acting civil in return. I want peace and tranquility. I want to be left alone."

No coffee in thermos: Breivik is not allowed to have a thermos in his cell, this means that he according to the letter has to drink cold coffee 80 percent of the time.

Collection of paper and plastic utensils: He describes the wardens' collection of paper- and plastic utensils after the meals as "low-intensity psychological terror", because he feels pressured to hurry with eating and drinking so they can get back to work.

Moisturizing lotion issue: He reacts to not being allowed to keep containers with moisturizing lotion in his cell, but is delivered a plastic cup with creme. Therefore much of the creme is dried out by the next day.

Gets too little butter: Breivik reacts to the fact that he sometimes only gets enough butter for 2-3 slices of bread out of the four slices he eats. "This creates an unnecessary irritation when one... either must eat dry slices of bread or suffer from bad conscience by asking for more."

Is denied art and view: "The isolated cell I live in is, as mentioned, stripped of furniture and with white walls that I am not allowed to decorate. One is therefore denied all the inspiration and mental energy that art on the wall and a view can provide."

Disturbed by common messages: Breivik wishes to not have to hear common messages on the intercom, as this is "perceived as very annoying and at times also disturbing".

Money: "The prerequisite for me having an increase in daily labor money from 41 NOK to 59 NOK on October 1 was besides studying, that I also clean the three cells I make use of. In Skien I had access to a mop. In Ila on the other hand, I am only handed a scrubbing cloth, despite the fact that I have verbally complained about this. I am in other words forced to scrub all three cells on my knees, something I feel is degrading."

Clothing: "As it often is cold in the living cell I tend to wear a thick jacket/sweater at all times. [...] Problems occur regularly when I need to ask for one of these garments. For some reason they often bring a Lacoste sweater instead, despite the fact that on a number of occasions I have pointed out that I do not want one of these as they are valuable and must be spared from a high degree of wear and tear. I am often told that they did not find one of the others and I will have to make do with what they hand me. I have enough self-awareness to admit that I am stubborn and principled when it comes to this, and as many other Norwegians I have strong aversion to exposing my beloved luxury items to wear and tear. I therefore, on several occasions, had to spend 1-2 days freezing until I have succeeded in "nagging" a warden to enter the storage and get me one of the correct jacket sweaters."

Handcuffs: "Getting handcuffed is an affront and is perceived as a mental strain. National guidelines for the SHS requires me to be handcuffed during transit to other rooms/courtyards and/or before the wardens open the cell door. The last 14 months I have been subjected to handcuffing on average five times a day - in total more than 2000 times." Breivik mentions that on six occasions he was inflicted "friction cuts where the steel edge on the inside of the cuffs rips up the skin of the wrist in a painful way". This has led him to develop a fear of handcuffs.

Nude searching: "The number of daily nude searches decreased from January, but even today I get subjected to this twice a day. A nude search means that I am commanded to get undressed, whereafter they thoroughly check each piece of clothing." He thereafter describes in detail how such searches are conducted. "This is something I dread everyday." He refers to a comment he had in September 2011 during the fifth search of the day: "Maybe it would have been better and more time saving if I walked around naked at Ila, then I would not have to strip out of my clothes all the time?". Also, "Thereby they make sure that I after more than 800 nude searches, still have not hidden any objects between my buttocks"

It would be useless to deny them the nude searches, Breivik argues: "As they would have stormed the cell and brought me to the ground, where after I would have been 'secured' and dragged straight into the cell, 50 meters down the hallway, that they call by the nickname "the hole".

Feeling monitored: "The two cameras and the peephole in the door of the study cell contribute to a constant feeling of tension and surveillance. [...] It happens that one is subjected to one of the day's 30-40 hatch controls precisely when one makes use of the toilet, something that results in a significant additional mental strain. This can at times be perceived as a mental shock, especially if the hatch gets slammed at the same time."

Breivik also mentions he feels pressured to finish shaving and to brush his teeth as quickly as possible: "One is therefore mentally pressured to finish as soon as possible, as the wardens are "tiptoeing" outside the cell. I always suffer from bad conscience as I feel that it is sad that two adult and educated individuals have to spend their time doing this. This limits tooth brushing to once a day and shaving to once a week to avoid having to go through this mental strain more often than truly necessary."

Controls: "A hatch control is carried out every 30-60 minutes - 24 hours a day. At night I sometimes wake up from them lighting up my face with the flashlight. As known, they do not do it out of sadism, but to make sure that the inmate has not committed suicide."

Cell searches: Means that he will have to re-arrange his documents as they sometimes get disarrayed. Breivik also reacts to having to re-make the bed after these searches.

Bad TV reception: Breivik mentions the very poor picture and sound quality on the TV as it is placed in a safety cabinet made of steel and Plexiglas. Moreover, he is discontent with only receiving P1 and P3 on the radio.

Transits: In the letter Breivik expresses great frustration over having to wait for a long time before getting transferred to the workout cell, study cell or courtyard. He says that since October 15 he has refrained from making use of the study cell. "The reason is that I feel that the price I have to pay for making use of this service is too high as a daily battle has to be fought to get access to the cell for a full working day."

No socialization: "On an average day the dialogue with the prison wardens is limited to less than five minutes a day. This means that I am deprived of human contact for 23 hours and 55 minutes of the 24 hours of the day on an average day. This is incredibly mentally straining and borders what is possible for a person to suffer before breaking down mentally."